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I don’t get any rental requests, what can I do?
Detailed Explanation of Damage + Insurance Claims
My renter is late, what do I do?
What happens if someone gets a traffic violation or ticket in my car?
How much fuel do I have to put in the car?
How does the trip checklist look?
What responsibilities do I have?
In what condition should my car be in to be able to rent it out?
Damage claim policy
How does RentMyRide work for Owners?
Do you offer national roadside assistance?
Prohibited uses of vehicles
How do I set my car’s availability?
How do I temporarily remove my car from the site?
How do I respond to a rental request?
Who is responsible for normal “wear and tear” of the vehicle?
Are aftermarket items or personal effects covered by the physical damage protection RentMyRide offers?
Report damage for Owners
How do I report a late return?
How do I hand over my car to the renter?
Trust and Safety
Can I review/rate the renter/owner?
How can I get more rentals?
How can I contact/reach you?
What should I do when a renter is in an accident?
Will my insurance be affected when a renter gets into an accident?
How does your insurance work?
Which cars get rented out most/is most popular on your website?
Which cars do you accept on your website?
What is required from me to list my car?
How much can I earn with renting out my car?
I have a lease car, can I list my car on your website?
How many km’s a day can a renter drive with my car?
Fines and Fees
When do I get paid?
What is your Refund Policy for cancellations?
Are my earnings taxable?
Who will rent my car?
How safe is it to rent out my car?
Is there a screening process for renters?
When is a trip booked?
The renter doesn’t want to return my car, what do I do?