For Renters
- Detailed Explanation of Damage + Insurance Claims
- How much fuel do I have to put in the car?
- How does the trip checklist look?
- When is a trip booked?
- When do I pay for my reservation?
- Damage claim policy
- How many km’s a day can I drive?
- How does pickup and drop-off work?
- How do I remove my account from RentMyRide?
- What does minimum insurance mean when I want to book a car?
- Am I responsible for buying fuel?
- The car had pre-existing damage when I arrived to pick it up. What do I do?
- I returned the car, and the owner didn’t mention any problem, but now I’m being told that there was damage to the car. What should I do?
- I got into an accident, what do I do?
- I got into an accident, what charges am I responsible for?
- Do I need my own insurance?
- I have a foreign driver’s license, can I rent a car?
- Am I eligible for renting from RentMyRide?
- How do I sign up and how long does it take to sign up?
- Can I book a car for my partner/child/friend?
- How does RentMyRide work for Renters?
- What payment methods do you accept?
- Do I need to pay a security deposit?
- Do I pay for the rental before or after I rent a car?
- What happens if I receive a ticket?
- I don’t know how to drive a manual transmission (stick shift) very well. Can I learn on an owner’s car?
- How do I extend my booking?
- Do you offer national roadside assistance?
- Can I smoke in the car?
- Can I rent more than one car at a time?
- Can I drive out of the country?
- Prohibited uses of vehicles
- Who is responsible for normal “wear and tear” of the vehicle?
- What does your insurance cover?
- Are aftermarket items or personal effects covered by the physical damage protection RentMyRide offers?
- Report damage for Renters
- Trust and Safety
- Can I review/rate the renter/owner?
- What happens if I return the car too late?
- How can I contact/reach you?
- Why do I have to pay an excess amount to claim from insurance?
- Fines and Fees
- What is your Refund Policy for cancellations?
- Can someone other then ‘the renter who booked the car’ drive in the car?
- Is there a screening process for renters?